Shipping policy
Shipping Policy ๐
We currently ship to destinations within the United States and Canada ๐บ๐ธ๐จ๐ฆ. Orders are processed during standard business hours, Monday through Friday, excluding federal holidays ๐
. Processing times may vary depending on product availability and order volume ๐ฆ.
Shipping rates are calculated at checkout based on the destination address, package weight, and dimensions โ๏ธ. All applicable shipping charges will be displayed prior to order confirmation ๐ฐ.
Once an order has been dispatched, a shipment confirmation and tracking information will be provided to the email address associated with the order ๐ง๐. Delivery timelines are determined solely by the carrier and are subject to factors beyond our control, including but not limited to weather conditions โ๏ธ, carrier delays ๐, customs processing ๐, and regional logistics constraints ๐.
We are not responsible for delays caused by incorrect or incomplete shipping addresses provided at the time of purchase ๐ฎโ. It is the customer's responsibility to ensure that all shipping information is accurate before submitting an order โ
.
For shipments to Canada, orders may be subject to import duties, taxes, and customs fees imposed by Canadian authorities ๐งพ. These charges are the sole responsibility of the recipient and are not included in the purchase price or shipping fees collected at checkout.
In the event that a package is lost or damaged in transit โ ๏ธ, please contact us promptly so that we may initiate an investigation with the carrier on your behalf ๐. We reserve the right to require reasonable documentation in support of any such claim ๐.
For any shipping-related inquiries, please contact our customer support team ๐ฌ.